IT support that answers. Systems that stay up.

CloudWise-IT runs IT for UK businesses from one person to a thousand-plus: helpdesk, Microsoft 365, cyber security, backup — and the two things most IT companies won’t touch: SAP Business One and self-hosted on-premise AI. Remote support nationwide, engineers on-site when a screwdriver is needed.

CloudWise-IT — service record CW-100 Rev A Sheet 01
No.PropertyValueRemark
01Years trading13And 50+ years of combined professional IT experience in the team
02Businesses supported1–1,000+Staff count — sole trader to large SME, and backup for in-house IT teams
03CoverageUK-wideRemote first; on-site visits by arrangement
04SAP Business OneIndependentIndependent specialist — implementation and ongoing support
05Self-hosted AIDesign & buildOn-premise systems — your data never leaves the building

No pricing table follows. Every network is different, so every job is quoted after a conversation — call us and we’ll put a number in writing.

02 · What we run

Managed IT support

A helpdesk that picks up, 24/7 monitoring, patching and a response time agreed in writing. Your whole IT department, or extra hands for the one you have.

Full sheet →

Microsoft 365 & Azure

Licensing, migration, security hardening and day-to-day admin from a Microsoft Partner. Cloud PCs and hosted desktops where they make sense.

Full sheet →

Security & continuity

Endpoint protection, email filtering, firewalls and staff training — plus managed backup with tested restores and a written disaster recovery plan.

Full sheet →

AI & automation

Practical AI consultancy: Copilot, Claude and Codex rollouts, business automation — and our forte, self-hosted on-premise AI, designed and built so your data never leaves the building.

Full sheet →

SAP Business One

Independent specialist implementation, hosting and support for SAP Business One and S/4HANA — the ERP work most MSPs turn away. Strong in manufacturing and FMCG.

Full sheet →

Networks, voice & hardware

Business Wi-Fi and networking, VoIP phone systems, and hardware procurement at trade terms — specified, supplied and installed.

Full sheet →
03 · The differentiator

An MSP that speaks SAP

Most IT providers stop at the ERP’s login screen. We are independent SAP Business One specialists — with S/4HANA in the toolkit too — and over two decades of SAP and ERP experience behind us, with no vendor quota to sell against — so the people running your helpdesk are the same people who understand the system your stock, orders and accounts live in. One phone number for both.

SAP Business One services
04 · The other differentiator

Self-hosted AI, on your premises

Copilot, Claude and Codex rollouts are the easy part — our forte is designing and building self-hosted AI systems: the hardware, the models and the plumbing around them, running inside your building. You get the capability; your company data never leaves the premises. Consultancy first, no hype.

AI & automation services
05 · Who we work with

Manufacturing & FMCG

Shop-floor networks, barcode and warehouse kit, and SAP Business One holding it together. Downtime here costs by the minute — we plan for that.

Professional services

Accountants, solicitors, consultancies: client confidentiality, compliance and a helpdesk that respects billable hours.

Charities & non-profits

Charity licensing done properly (there’s a lot of free Microsoft in it), stretched budgets respected, trustees given plain-English reports.

Retail & hospitality

Tills, Wi-Fi, card machines and back office across one site or thirty — supported remotely so a glitch doesn’t close the shop.

The call

Talk to an engineer, not a sales script

Call, or leave a number and a sentence about what’s not working. A person replies the same working day.