Services
Everything below is run by the same team, under one contract if you want it that way. Each entry says what the service is and what it includes — what it costs depends on your network, so we quote after a call, not from a rate card.
01 · Support & monitoring
Keeping the lights on
Managed IT support & helpdesk
A UK helpdesk that answers, fixes most things remotely within the call, and escalates the rest to an engineer with a named owner. Contracts cover unlimited support, patching and endpoint management, with response times agreed in writing. Full specification →
Monitoring & management
Servers, endpoints, backups and network kit watched around the clock. Disks filling, certificates expiring, backups silently failing — caught and fixed before anyone rings us about them.
02 · Microsoft cloud
Microsoft 365, Azure & cloud hosting
Microsoft 365 & Azure
Migration from on-premise or another provider, licensing that matches what you actually use, security baselines (MFA, conditional access, email protection) and everyday admin. We are a Microsoft Partner.
Cloud hosting & Cloud PCs
Hosted servers, hosted desktops and Windows 365 Cloud PCs for teams that work anywhere. We’ll also tell you when staying on-premise is the cheaper, better answer — cloud isn’t a religion here.
03 · Security & continuity
Cyber security, backup & compliance
Cyber security
Managed endpoint protection, email filtering, firewalls and security awareness training for staff — the layer of controls that stops the ordinary attacks that hit ordinary businesses every day.
Backup & disaster recovery
Managed backup for servers, Microsoft 365 and endpoints — with restores actually tested, because an untested backup is a rumour. Plus a written disaster recovery plan sized to your business.
Compliance — Cyber Essentials & GDPR
Practical help reaching Cyber Essentials certification and keeping data handling GDPR-tidy: the controls, the paperwork and the evidence, without the consultancy theatre.
04 · Connectivity & voice
Networks, Wi-Fi & phones
Network & Wi-Fi
Wired and wireless networks designed, installed and managed — offices, warehouses and shop floors, including the awkward buildings where Wi-Fi normally gives up.
VoIP & managed voice
Cloud phone systems that follow your people: desk phone, laptop or mobile, one number. Call recording, menus and reporting where the business needs them. The old phone network switches off on 31 January 2027 — see the PSTN switch-off page →
05 · Business systems
SAP, AI & strategy
SAP Business One
Independent SAP Business One specialists: implementation, add-ons, hosting, upgrades and day-to-day support, with particular depth in manufacturing and FMCG. We also support SAP S/4HANA estates. If your ERP and your IT are supported by two companies who blame each other, this is the fix. Read the full SAP Business One page →
AI consultancy & business automation
Where AI genuinely saves time in your business — and where it doesn’t. We roll out Microsoft Copilot, Claude and Codex properly, and automate the repetitive work (quoting, invoicing, document handling, reporting) with tools that talk to your Microsoft 365 and SAP systems. Our forte is self-hosted, on-premise AI: we design and build the systems — hardware, models and the plumbing around them — for businesses that want AI capability without company data ever leaving the building. Advice first, tooling second, no magic claimed. Read the full self-hosted AI page →
IT consultancy & strategy
A senior engineer looks at where your IT is, where the business is going, and writes the route between the two — budgets, timelines and what to stop paying for.
Hardware procurement
Laptops, servers, network kit and peripherals specified for the job and supplied at trade terms, arriving configured — not in a pile of boxes for you to sort out.
The call
Not sure which of these you need?
That’s normal — it’s our job to know. Describe the problem in plain words and we’ll name the service.